All of our website hosting plans include hourly allotments for technical support from Middle. This support is often used by clients for things like login assistance, re-training on admin features, bug repairs and non-substantive changes to website content and design.

Our hosting partner is based in Omaha, Nebraska and has a dedicated security team focused on maintaining security standards throughout the company and its platform. Additionally, our partner maintains the following security certifications: SOC2, EU Privacy Shield, GDPR.

Every hosting plan includes a free SSL Certificate through the world-class provider Let’s Encrypt. SSL Certificates keep sensitive information sent across the Internet encrypted so that only the intended recipient can access it. In addition to encryption, a proper SSL certificate also provides authentication. This means you can be sure that you are sending information to the right server and not to an imposter trying to steal your information. Web browsers give visual cues, such as a lock icon or a green bar, to make sure visitors know when their connection is secured.

Your WordPress-powered site requires updates occasionally to maintain optimum performance and to prevent security vulnerabilities. With our hosting plans, automatic updates ensure that your website will always be running the most stable version of WordPress protecting your site from vulnerabilities. Additionally, any plugins that your site uses will also be automatically scanned for website compatibility issues and updated as needed. 

Our hosting offers daily web-based integrity monitoring and malware scanning of your website. In the event your site is infected with malware or has other security vulnerabilities, our team will be immediately and automatically notified. For clients with advanced website security requirements, additional protection can be purchased as an add-on.

Your site is not only maintained in a highly secure environment but is backed up daily by two separate service providers in the event that a disaster happens. Our clients rest easy knowing that if they “break the site” or if a malware attack strikes, their site is easily restored to its most recent, stable version.

If your organization is a 501c3, we offer significantly discounted hosting rates which include all of the same robust hosting services. If you’re not a nonprofit, you can feel going knowing that a portion of your hosting bill helps cover the cost of us being able to offer this service to the many nonprofit organizations we represent.